All applicable commercial conditions are supported by sufficient evidence.
Methodology
The contract defines success. The evidence determines whether it happened.
OutcomeClear applies an approved commercial standard consistently, preserves uncertainty and keeps every conclusion traceable to its evidence.
At least one required commercial condition conclusively failed.
No condition conclusively failed, but required evidence is insufficient or ambiguous.
Decision precedence
A failure is different from an evidence gap.
The sequence prevents unknowns from being converted into unsupported findings.
CONCLUSIVE COMMERCIAL FAILURE → INVALID
One required condition has definitively failed.
NO FAILURE + INSUFFICIENT EVIDENCE → REVIEW
A definitive answer is not supported.
ALL APPLICABLE RULES SUPPORTED → VALID
The claim satisfies the approved OutcomeSpec.
Evidence hierarchy
Use the strongest evidence for the question being tested.
01
Systems of record
Transactional execution and backend status.
02
Approved knowledge
Policy and informational accuracy.
03
Conversation record
Intent, statements, abandonment and human participation.
04
Follow-up activity
Reopens, recurrence and finality windows.
Human QA is a deliberate control.
The current methodology manually reviews 100% of INVALID outcomes, 100% of REVIEW outcomes and a deterministic sample of VALID outcomes. The workflow is not presented as fully autonomous.
Neutral by design.
OutcomeClear does not optimize findings to make an audit look valuable. The approved rules and evidence control the result.
Traceable audit trail.
Each classification should remain traceable to the relevant rule, the decisive evidence and the reason for the decision.